Return Policy

Hi there! Got an item that just didn't work out? We've got you covered. 

  • We are happy to accept and refund all items sent back within 30 days of purchase. 
  • All items must be in their original condition upon return. Unwashed, unworn, and with the tags still attached. 
  • If we see any sign that these requests have not been followed ( Ex: smell of smoke or perfume, visible rips or tears, pet hair) you will receive an email letting you know that the refund cannot be fulfilled. 
  • Refunds will be put back on the original payment method and will not be issued until we have received the item/items.  
  • Clearance items are FINAL sale and cannot be returned.
  • To initiate a return, send us an email with your order # attached. We will then respond with a return label!
  • Got any extra questions? We've got answers! Email us at Lucylanelooks@yahoo.com.